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Schmid Inside Website Terms & Conditions

  1. Products. Schmid Inside LLC., an Illinois corporation (“Vendor”) hereby offers to provide the products (“Products”) described at schmidinside.com to the customer (“Customer”) contingent upon Customer’s consent to the terms and conditions described herein, and Vendor rejects any other terms and conditions proposed by Customer, regardless of when proposed. By ordering any Products, Customer agrees to these terms and conditions. International orders will not be accepted. Customer is responsible for ensuring the Products comply with local laws.
  2. Price. Unless otherwise expressly specified, all prices are in U.S. Dollars and exclusive of taxes, shipping and insurance.
  3. Payment Terms. Payment must be made by credit card or debit card. Vendor currently accepts payment from all major credit card companies. Payment is taken at the time the order is placed and authorization must be approved before the order is shipped. All payments shall be in U.S. Dollars.
  4. Delivery. Customer shall pay all shipping, handling and insurance charges. Any order that is over $500 USD will require a signature upon delivery.
  5. Returns. Products must be returned within 30 days and be in new, unused or unaltered condition, including all packaging contents. A 10% restocking fee applies to orders being returned and will be charged to the original payment method. Original shipping charges are non-refundable and Customer is responsible for return shipping. Vendor will not accept returns on used, blemished (purchased as blem), or custom engraved/laser etched items. Attempted returns on non-refundable items will be sent back at the Customer’s expense.  Products being exchanged or returned for store credit will not be charged a restocking fee. To ensure the exchange is handled properly, Customer should contact Vendor at 630-341-9135 or create a Help Desk Ticket on Customer’s My Account
  6. Damaged Products. If any Product is damaged when delivered to Customer, Customer should contact Vendor at 630-341-9135 or create a Help Desk Ticket on Customer’s My Account page within 72 hours of delivery of the damaged Product.  Include your name and order number and a description of the damaged Product.  Pictures may be emailed to customerservice@schmidinside.com and should be identified by including the Help Desk ticket number in the subject field.  A member of Vendor’s technical support team will contact Customer within 3 to 5 business days.
  7. Customer Remedies; Disclaimer of Warranties. Vendor warrants to Customer that for a period of 12 months from the date of shipment of the Products, that such Products will be conform to the specifications on the website. Such warranty shall not apply to (1) misuse, abuse, faulty installation, misapplication, wear and tear, extreme environmental conditions, chemical exposure, lack of compliance with applicable instructions, inadequate or improper maintenance, negligence, accident, or tampering of any Product; or (2) the incompatibility, improper design, manufacture, installation, operation, or maintenance of Products, accessories, equipment, or materials not supplied by Vendor. Customer’s exclusive remedy as to any Products, and Vendor’s only liability, shall be replacement or repair of such Products or repayment to Customer of the purchase price paid for such Products, whichever such remedy Vendor elects. If Vendor elects to repay the purchase price for any Products, Customer must return the Products to Vendor upon written demand. Other than the foregoing, Vendor disclaims any and all other warranties with respect to the products, express or implied, including, without limitation, any implied warranties of merchantability and/or fitness for a particular purpose. Vendor has not been provided and has made no advice, recommendation or representation that any products will be adequate for customer’s intended purposes. To expedite resolution of any warranty issue, Customer should contact Vendor at 630-341-9135 or create a Help Desk Ticket on Customer’s My Account
  8. Limitation of Liability. Vendor shall not be liable for a breach of the warranty set forth in Section 6 unless: (i) Customer gives written notice of the defect, reasonably described, to Vendor within 7 days of the time when Customer discovers or ought to have discovered the defect; (ii) Vendor is given a reasonable opportunity after receiving the notice to examine such Products and Customer (if requested to do so by Vendor) returns such Products to Vendor’s place of business at Vendor’s cost for the examination to take place there; and (iii) Vendor reasonably verifies Customer’s claim that the Products are defective. Vendor shall not be liable for a breach of the warranty set forth in Section 6 if: (i) Customer makes any further use of such Products after giving such notice; (ii) the defect arises because Customer failed to follow Vendor’s oral or written instructions as to the storage, installation, commissioning, use or maintenance of the Products; or (iii) Customer alters or repairs such Products without the prior written consent of Vendor. In no event shall Vendor be liable to Customer for any indirect, incidental, consequential, special or punitive damages, including, without limitation, lost profits, loss of goodwill or business interruption, for any matter arising out of or related to products provided to Customer whether such liability is asserted on the basis of contract, tort or otherwise, even if Vendor has been advised of the possibility of such damages by Customer.